With all of the news about Alberta re-opening, we have been getting a lot of calls from clients about when our clinic will "return to normal". As most of you know, we have been offering curbside veterinary care for over a year now which means that only pets have been admitted to the clinic while their human families have been asked to remain in their car.We have struggled with how best to proceed with re-opening as we know that clients are eager to be present when their pet is examined. At the clinic, we have missed seeing everyone face-to-face, however, we do not want to run the risk of having to close our doors should one of our staff test positive for COVID. Our clinic has had to temporarily close once this year and we really do not want to repeat that as it forced us to turn away pets that needed our help.Out of an abundance of caution, we have decided to continue curbside veterinary care for the immediate future. The small size of our clinic and exam rooms makes physical distancing a continuing challenge and our ramped up cleaning and disinfecting protocols would be strained by having more people come through the door.While we want to ensure it is safe for us to re-open, we are also keenly aware that "safe" is subjective and a moving target and gradations of risk will be present. With more and more people getting vaccinated, we know that the risk is getting lower but we still want to ensure that all of our staff and clients remain safe until we are confident that COVID is under control and government policies do not force us to close due to close contact rules.As always, we truly appreciate everyone's understanding and patience. We look forward to seeing everyone in person again and we are confident that will happen some day soon.
FOR INFORMATION ON OUR APPOINTMENT POLICIES AND PROCEDURES DURING THE COVID-19 PANDEMIC,